We operate with the “Yes and” Mindset. “Yes” means accepting whatever information is given to us. “And” is how we respond and build onto it.
With each “Yes and” we strive to go above and beyond what we are required to do, with excitement for the challenge.
Community – We say “Yes and” to our community, which we love to work and live in. We always speak positively about our growing business, each other and the community. We are proud to support local businesses, engage in what’s happening in our community and lovingly participate in as many volunteer activities as we can as individuals and as a collective group. We are generous and we are proud to give back.
Culture – We say “Yes and” to each other and always help a co-worker in need, whether it’s personal or professional, we operate with a team mindset. We show up each day with an eager mindset and an optimistic outlook. We always give more than we take, we always put others and the company before individual accolades. We naturally make our decisions based on what is the morally right thing to do. We believe that ultimately what is best for the company is best for us, anyway.
Authenticity – We say “Yes and” to our true selves. We are the same people inside our office walls, with friends and family and in while engaging in our lovely community. We never tell two stories. We are honest, authentic and proud to be who we are. We hold each other accountable.
Empathy – We say “Yes and” to our clients, co-workers and communities point of view and do our best to put ourselves in their shoes before responding, or reacting. We always go the extra mile to help another, by listening, caring and meeting people where they are today. We understand when mistakes are made, and we continuously support and learn from each other to become our best selves every day.
Consistency – We say “Yes and” to always going above and beyond. We always go the extra mile for customers, co-workers, and the company. We strive to over-deliver and exceed people’s expectations at everything we do, and we do so with enthusiasm. We trust that each time we finish an interaction, we would expect and receive a six-star review. We take our interactions seriously, as word of mouth is what results in referrals. We don’t high five meritocracies.